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Message from the President: Joseph Brougher. |
|---|
| International Medical Group, Inc. (IMG) truly understands the needs of international citizens. For more than a decade, IMG has provided medical insurance to individuals, families and groups who are living or traveling abroad. Whether you need individual coverage for a vacation or group coverage for your employees in locations around the world, IMG has a product to meet your needs. IMG's strength lies in its ability to deliver superior service to our insured members. Our staff includes international claims administrators with a wealth of experience in processing claims from throughout the world; multilingual customer service representatives to assist our members; and an on-site medical staff available 24 hours a day, seven days a week for medical emergencies. |
| What is Patriot America Insurance. |
| Patriot America provides coverage for non-U.S. citizens traveling outside their home country for a minimum of five days up to a maximum of two years. If the plan is purchased for a minimum of three months, coverage may be renewed (without break in coverage) for a total of up to two years. |
| Quality Guaranted. |
| Your satisfaction is very important to IMG and the plan underwriter. If you are not pleased with this product, for any reason, you may submit a written request, prior to your effective date, for cancellation and refund of your premium. In order to be considered for a full refund, your request for cancellation must be received by IMG prior to your effective date. If you do not have any claims filed with IMG, you may cancel your plan after your effective date, however, the following conditions will apply: 1) you will be required to pay a $50 cancellation fee and 2) only full month premiums will be considered for refunds (e.g., if you choose to cancel your coverage two months and two weeks prior to the date your coverage ends, IMG will only consider the two full months for a refund). If you have filed claims, your premium is non-refundable. |
| Precertification, Emergency Evacuation and Return of Mortal Remains. |
| For precertification, emergency evacuation and return of mortal remains, please call: IMG in the US: 1-800-628-4664 (toll free) or 1-317-655-4500. Call IMG outside the US: 001-317-655-4500 (collect if necessary). This information will also be provided on your ID card.
IMG must be notified prior to treatment or within 48 hours of an emergency. |
| To Report Claims. |
Please mail completed claim forms to International Medical Group, P.O. Box 88500, Indianapolis, IN 46208-0500 USA. All IMG contact numbers, claim forms and Certificate Wordings will be included in the fulfillment kit. IMG may also be contacted by fax: 317-655-4505 or e-mail: insurance@imglobal.com. WE THE TEAM OF ASIA COURIERS ARE REGISTERED AGENT OF IMG GROUP FOR TRAVEL INSURANCE, ON OUR PART WE GUIDE PEOPLE ABOUT THE POLICY AND RULES.THE INFORMATION WE HAVE ON OUR SITE IS PROVIDED BY IMG GLOBAL.WE CARRY NO RESPONSIBILITY ON OUR OWN INCASE OF ANY ISSUE REGARDING CLAIMS. |
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